Privacy Policy

Who we are

TickIt is a ready-mix concrete invoice auditing service that helps commercial concrete subcontractors identify and dispute billing overcharges from their suppliers.

What information we collect

We collect the following information when you use TickIt:

• Contact information you provide when requesting an audit, including your name, company name, and email address.
• Business documents you upload for auditing, including supplier invoice PDFs and delivery ticket photos.
• Usage data such as pages visited, browser type, and device information collected automatically through standard web analytics.
• Payment information processed through Stripe when you subscribe. We do not store your credit card details directly.

How we use your information

We use the information we collect to:

• Perform invoice audits and generate dispute packages on your behalf.
• Communicate with you about your audit results and subscription.
• Process payments and manage your account.
• Improve the accuracy and performance of our auditing service.

How we handle your documents

We take the handling of your business documents seriously. Your uploaded invoices and delivery tickets are used solely to perform the audit service you have requested. We do not sell, share, or disclose your documents to any third party except as necessary to operate the service, such as cloud storage providers operating under confidentiality agreements.

Documents are retained for as long as your account is active. You may request deletion of your documents at any time by contacting us at our contact form.

Who we share your information with

We do not sell your personal information. We may share information with trusted service providers who help us operate the platform, including:

• Stripe for payment processing.
• Cloud storage providers for secure document storage.
• Analytics providers to help us understand how the platform is used.

All service providers are required to handle your information securely and only for the purposes we specify.

Data security

We use industry-standard security measures to protect your information, including encrypted data transmission and secure cloud storage. While we take reasonable precautions, no system is completely secure. If you have concerns about the security of your data, please contact us.

Your rights

You have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at our contact form. We will respond within 30 days.

Cookies

We use cookies and similar tracking technologies to understand how visitors use our website. You can disable cookies in your browser settings, though this may affect some functionality of the platform.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify active subscribers of material changes by email. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

Contact us

If you have any questions about this Privacy Policy, please contact us through the audit request form on our website.